Question 1

Do you work with my insurance company?

Accepted Answer

Yes. Heritage Collision & Auto Body works with all insurance companies. We can document the damage, communicate directly with your adjuster, and help you navigate the claims process from the first call through the final repair, so you do not have to manage it alone.

Question 2

Are estimates really free?

Accepted Answer

They are. Bring the vehicle by during business hours — Monday through Friday, 8:00 AM to 5:00 PM — and we will look it over and give you a written estimate at no charge. Walk-ins are welcome, and no appointment is required for an estimate.

Question 3

How long will my repair take?

Accepted Answer

It depends on the extent of the damage, parts availability, and insurance approval. After we evaluate the vehicle we give you a realistic timeframe, and we keep you informed while the work is underway. Our goal is to complete the repair properly and within the estimate we gave you.

Question 4

Can you match my vehicle's paint?

Accepted Answer

Yes. We use state-of-the-art paint equipment and refinishing systems to match your factory color and blend it into the surrounding panels so the repair is not visible. This applies to modern factory finishes as well as older and classic vehicles.

Frequently Asked Questions

Questions we hear most

Do you work with my insurance company?

Are estimates really free?

How long will my repair take?

Can you match my vehicle's paint?

Still have a question?

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